SHIPPING POLICY

dirndlia.com

Last Updated: 15 July 2026

At Dirndlia, we want your traditional Bavarian and Alpine wear to reach you quickly and reliably, wherever you are. Please read below for details on how we process and ship your order.

1. Order Processing Time

All orders are dispatched from our warehouse in the United States within 3 business days of order confirmation.
Orders placed on weekends or public holidays will begin processing on the next business day.
During peak periods (e.g., Oktoberfest season, holidays), processing times may be slightly longer. We will notify customers of any significant delays.

2. Shipping Destinations

We currently ship to customers in:

The United States
The United Kingdom

3. Shipping Methods and Delivery Times

Destination	Shipping Method	Estimated Delivery Time*
United States	Standard Shipping	8–10 business days from dispatch
United Kingdom	Standard Shipping	8–10 business days from dispatch

*All orders are dispatched from our warehouse in the United States within 3 business days of order confirmation. Delivery times above begin from the date of dispatch, not the date of order, and are estimates only. Actual delivery may vary due to carrier delays, weather, customs processing, or other factors beyond our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method. [Insert details on free shipping thresholds if applicable, e.g., "Orders over $XX qualify for free standard shipping."

5. Customs, Duties, and Taxes

For orders shipped within the United States, no customs duties apply.
For orders shipped to the United Kingdom, we work to minimize customs delays and unexpected fees; however, any applicable customs duties, import taxes, or handling fees imposed by UK authorities are the responsibility of the customer, unless otherwise stated at checkout.
We recommend checking with your local customs office for more information on potential charges before placing your order.

6. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number and link so you can follow your package's journey to your door.

7. Delayed, Lost, or Damaged Shipments

If your order has not arrived within the estimated delivery window, please contact us at dirndlia@gmail.com so we can investigate with the carrier.
If your order arrives damaged, please contact us within 48 of delivery with photos of the damaged item and packaging so we can resolve the issue promptly.
We are not responsible for delays caused by the carrier, customs authorities, or other circumstances outside our control, but we will do our best to assist in resolving any issues.

8. Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer. If you notice an error after placing your order, contact us as soon as possible at dirndlia@gmail.com and we will do our best to update it before dispatch.

9. Multiple Shipments

If your order contains items that ship from different locations, you may receive your order in multiple packages. You will not be charged extra for this.